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Cancellation Policy

For all orders where materials have been returned and work has commenced we are unable to offer any refund - please refer to the Consumer Protection (Distance Selling) Regulations 2000 -www.legislation.gov.uk/uksi/2000/2334/contents/made.  As all orders are Personalised bespoke items, we are obviously unable to attach a re-sale value.

Capture and Keep do not like to offend their valued customers and therefore would appreciate not being placed in a position where offending would become a necessity.


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